Privacy Policy

Privacy Policy

This Privacy Statement gives information in detail about how HBO Go Activate collects, uses, transfers, and discloses data. The method can be either direct or indirect communication between the website and the user. We collect personal Information either through the website or through forms. By using our website, you agree to the terms in this Privacy Statement, and also by using the services available from the website.

Data Collection Process

The website collects information from the users and we use them only to study and analyze the data for the betterment of our services. We may also store your information in third-party databases as a back-up.

Name and Contact Details

We may collect information through the website either directly or indirectly. This may include the name, device model or other personal details. We will always maintain this information as confidential unless in case of legal actions. Our team of experts will require your first name, last name, mailing address and a valid email address.

Credentials and Payment data collection

The account details and payment credentials provided by the user will be kept extremely confidential and will not be used for any other purpose than intended.

Device Information

For providing efficient solutions to the user’s issues, we will be collecting the device information, its current operational state or any other related information.

Error reports

You must provide error reports if there are any in relation to your query. Our representatives may at times access your device remotely to troubleshoot the issue. Therefore, you must cooperate with their efforts to provide a better service.

Location data

HBO Go Activate may collect information about the device’s location during the course of providing its services. We do this with the sole intention of providing a better service for the issue.

Cookies

The website may use cookies when you access our website for obtaining information or for availing our services. This may be for varied purposes like analyzing the site traffic, document download and other technical issues. You hereby agree to HBO Go Activate cookie policy by using our website. Although it is advisable to block cookies of malicious websites.

Personal Information

The personal information provided by you will be kept strictly confidential unless we wish to take any legal action against you. This may happen on instances where the user interferes or violates the rights of HBO Go Activate. Sometimes, we may ask you to send us copies of your age proof if necessary.